KRB Portal FAQs

Everything you need to know about our KRB Online Community.

How do I log on to the KRB portal?

Visit and bookmark https://portal.krb.nsw.edu.au and login with the username and password supplied by the school. Note that there is no www prefix in the URL.

What do I do if I have forgotten my password?

Click on the Forgot Password? option underneath the login field on the login page. This will ask you to enter your username or email address to reset your password.

What do I do if I have forgotten my username?

If you are unsure about your username, you can click on the link underneath Can’t Log In, this will take you to a form to fill out. A member of our support team will be in contact with you via phone or email (depending on your preference) and will let you know your username.

How can I change my username to something I can remember?

The usernames are auto-generated and can be easy to lose or forget. You can set your own username by
following the steps below.
  1. Login to the portal,
  2. Go to the Current Parent page,
  3. Click Edit underneath the My Details block,
  4. Click Account Settings,
  5. Type your new username in the Username field,
  6. Click Save.

How can I change my contact details?

You can change your address and phone number through the portal. Changes to contact details are then
confirmed by the school before records are updated.
  1. Login to the portal,
  2. Go to the Current Parent page,
  3. Click Edit underneath the My Details block,
  4. Click Contact Details,
  5. Change contact details,
  6. Click Save.

What pages will I be able to see?

The pages you can see depend on the year level of your child and the activities in which they are involved. You can switch between pages by clicking the tabs along the top of the web browser window. If you are missing pages please let us know by logging a portal support request on the login page of the portal.

What pages should I see on the portal?

Parents with children in the Senior School should see these pages:
  • Current Parent
  • 7-12 Sport
  • Year Level Page
  • P&F
  • Boarding (If Boarder)


Parents with children in the Junior School should see these pages:

  • Current Parent
  • P-6 Parent
  • P-6 Sport
  • P&F

 

Where can I find permission notes and other documents?

Most pages on the portal have a block labelled Downloads and it is here you can find forms, letters and other information in PDF format for download.

How often should I check the portal?

Junior School portal pages are updated each Thursday and most Senior School at different times each week. We recommend checking the portal weekly.

How can I find my child’s report?

Student reports are now available on the portal and can be downloaded by following the instructions below:
  1. From the Current Parent page click More next to your child’s name,
  2. This will take you to the Current Student page,
  3. Find the Academic Reports tab and click on the link to the report you wish to download
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